Your safety is our priority

Customers can request services and review quotations, while every online money function remains disabled.

• No online quote acceptance or service checkout
• No advertising-credit purchase or billing portal
• No automated customer refund or supplier payment
• No customer wallet, e-money, insurance or regulated escrow product
• Payment terms will be published before payments are enabled

Service-vendor applications are reviewed before access to managed quotation opportunities is granted.

• Identity and business checks according to the selected category
• Document review where licences or certifications are required
• Performance-based rating system with reviewed, appealable penalties
• Vendors may be suspended after audited policy review

Support cases are recorded and routed for evidence-based review and follow-up.

• Submit disputes directly through your dashboard
• Priority and response targets depend on issue severity
• Evidence review from both parties
• Payment-related remedies apply only after online payments are launched

Personal information is protected through technical, access-control and retention safeguards.

• Encrypted transport and managed cloud-storage protections
• Firebase Authentication and server-verified authorization
• Documented processors and purpose-limited data handling
• Privacy controls designed around Malaysian PDPA responsibilities

Guide prices are indicative. Vendor quotations should clearly describe scope, exclusions, timing and price.

• Customers can compare quotation scope before responding
• Revised scope requires a revised quotation
• Online acceptance and payment are disabled in this release
• No guaranteed response time or vendor availability

Eligible reviews are linked to recorded interactions and remain subject to moderation and appeal controls.

• Reviews linked to completed bookings only
• Reviews must follow content and authenticity rules
• Quality signals may inform vendor review
• Suspected manipulation can be investigated or removed