Service Request Support

Request safeguards and support escalation.

EzPz currently supports service discovery, requests and quotation review. Online payments are temporarily unavailable, and EzPz does not provide insurance or guarantee a refund or redo.

How it works

1. Submit a clear request

Describe the location, timing, scope and relevant safety information so the request can be reviewed.

2. Review quotations

Compare scope, exclusions, timing, vendor details and quoted price before responding.

3. Use recorded support

Report request, quotation, conduct or safety concerns through EzPz Support with relevant evidence.

4. Payments remain disabled

Online acceptance, checkout, online refunds, and supplier bank payments are not available in this web release.

What's covered

Service-request and quotation support
Vendor conduct and account reports
Safety escalation and recorded evidence
Clarification of quotation scope and exclusions

Not covered

—Property damage compensation or insurance claims
—Consequential loss, lost income, or sentimental value
—Pre-existing damage or customer-supplied item/material failure
—Services arranged and paid outside of EzPz
—Change of mind after service is satisfactorily completed
—Issues reported after the applicable review window
—Normal wear and tear unrelated to the service performed
—Third-party materials or products chosen by the customer

Ready to get started?

Submit a clear request, compare quotations, and contact support if the request or quotation needs review.

Request a Service