Service Request Support

EzPz provides request, quotation, conduct, and safety support for activity recorded on the platform. Online acceptance and payment are temporarily unavailable. This support is not insurance, a workmanship warranty, or a guarantee of compensation.

What The Process Covers

• an accepted quote and documented booking scope;
• vendor review before an eligible vendor receives work;
• booking updates and completion evidence where available; and
• a route to report a request, quotation, conduct, or safety concern with supporting evidence.

If A Service Has A Problem

Contact support with the request reference and provide clear photos, notes, and other relevant evidence. EzPz can review the platform record and coordinate an appropriate support response. No new automated payment remedy is available while online payments are disabled.

Important Limits

EzPz support does not replace insurance and does not automatically cover property damage, consequential loss, lost income, off-platform arrangements, pre-existing conditions, customer-supplied materials, or unsupported claims. See the Terms for the current terms.