Delete Your Account

You can request account deletion from the available account settings or by contacting privacy@ezpz.my. We may need to verify your identity before acting on the request.

Before You Request Deletion

• Review active service requests, accepted quotes, payments, refunds, disputes, listings, and credits.
• Download records you need for your own files.
• Contact support if an active transaction or dispute needs help before deletion.

What Happens Next

We remove public access and process the request in accordance with our Privacy Notice. Some data may be deleted, anonymised, or restricted rather than immediately erased where we need it for payment, tax, fraud, safety, support, dispute, audit, or legal-record purposes.

Deleting an account does not cancel an accepted service, reverse a payment, erase a dispute record, or remove another party's legal or transactional records. We will tell you if an active matter prevents immediate closure or needs a separate support decision.

Privacy Requests

You may also request access to or correction of your personal data. See the Privacy Notice for the categories of data, retention approach, and contact route.