🤝 Our Community Rules (Be Safe, Be Kind!)

EzPz is a premium, verified community. We want everyone to feel safe and happy when buying, selling, or hiring help. Because of this, we have a few simple rules everyone has to follow:

No Bullying, No Harassment

Our in-app chat must remain professional at all times!

• Be Nice: Name-calling, threats, or hurtful words are never acceptable here.
• No Spamming: Don't send the same message to 50 different people trying to sell them something they didn't ask for.
• How to Report Someone: If someone is being rude to you in the chat, just tap the "Report Account" button at the top of the screen. Our friendly staff will read the chat and ban the bully within 24 hours.

The Big Rule: Keep Money Inside the App! 🛑

This is our #1 most important rule: All payments must go through our Secure Vault (Escrow) system.

• If a plumber or a car seller tells you, "Hey, just bank transfer the money to me directly so we can skip the EzPz fees," say no!
• The Penalty: If our system catches you moving money off the App to a private bank account or WhatsApp, both you and the seller will be permanently banned forever. No second chances.
• Why? Once money leaves our App, we cannot protect you. Our entire refund guarantee only works if the money is safe inside our Vault!

Honest Reviews Only

A service worker's reputation is their most valuable asset.

• No Blackmailing: You cannot threaten to give a worker a bad 1-star review just to get a discount.
• No Bribing: Workers cannot offer you cashbacks or free items just to force you to write a 5-star review.
• Real People Only: Only people who have actually paid for a service through our app are allowed to leave a review. We do not allow fake or "guest" reviews.