Terms of Service for EzPz
Last Updated: 1 June 2024
Welcome to EzPz! These terms and conditions ("Terms") outline the rules and regulations for the use of EzPz's Website, located at https://ezpz.my ("the Platform"). By accessing and using our Platform, you accept these Terms in full. Do not continue to use EzPz if you do not agree to all of the terms and conditions stated on this page.
1. Our Role as a Platform
EzPz acts as a neutral technology platform to connect users ("You") seeking household and lifestyle services with independent, third-party service professionals ("Service Professionals"). You acknowledge that EzPz does not provide these services directly and is not an employer, agent, or joint venturer of any Service Professional. The service agreement is a direct contract between you and the Service Professional.
2. Service Enquiries and Quotations
All service enquiries are initiated through our official WhatsApp communication channel. All prices displayed on the website are estimates and are subject to change. The final, binding price for any service will be provided in a formal quotation from the Service Professional after an assessment of your specific requirements. No work will begin without your acceptance of this formal quote.
3. User Responsibilities
You agree to provide accurate, current, and complete information when making an enquiry, including your name, contact details, service location, and a clear description of your service requirements. You are responsible for ensuring a safe and accessible environment for Service Professionals to perform their work.
4. Platform and Content Disclaimer
The content on our Platform, including blog posts and service descriptions, is provided for general informational purposes only. While we strive for accuracy, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, or completeness of any information on the site.
5. Disclaimer of Liability for Services
EzPz is a platform for connecting users with Service Professionals. While we have a vetting process for professionals on our platform, we are not liable for any damages, losses, personal injury, or issues of any kind arising from the services rendered by these third-party professionals or from any interactions between you and the Service Professional. Any disputes regarding the quality, timing, legality, or any other aspect of the services provided are to be resolved directly between you and the respective Service Professional.
6. Limitation of Liability
To the fullest extent permitted by law, in no event will EzPz or its affiliates be liable for any indirect, incidental, special, consequential or punitive damages, whether in an action in contract, tort (including negligence), or otherwise, arising out of or in any way connected with the use of our Platform or the services provided by Service Professionals.
7. Indemnification
You agree to indemnify, defend, and hold harmless EzPz and its officers, directors, and employees from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable legal fees and costs, arising out of or in any way connected with your access to or use of the Platform and the services you book.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of Malaysia, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
9. Changes to Terms
We reserve the right to amend these terms and conditions at any time. Your continued use of the website following the posting of changes will mean you accept those changes.