Ezpz.my > Privacy Policy

Privacy Policy

Effective date: 24 February 2023

 

EZPZ (“us”, “we”, or “our”) operates the www.EZPZ.my/www.EZPZ.com.my website (the “Service”).

We view and treat your Personal Data seriously.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Please take the time to understand this Privacy Policy and your rights on it.

INFORMATION COLLECTION AND USE

We collect several different types of your Personal Data for various purposes to provide and improve our Service to you. The information provided in the Personal Data relates directly or indirectly to you, who is identifiable from the given information and or other information. The Personal Data includes sensitive personal data, vehicle related data and or other related data. Your Personal Data may be requested at any given time for any transactions or dealings with EZPZ and its Service. EZPZ and the Service Providers may share and or use your Personal Data with each other with reference to this Privacy Policy. The above may be used and or combined with other information to improve EZPZ and the Service.

SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

TYPES OF DATA COLLECTED

Personal Data

While using our Service, we will ask you to provide us with personally identifiable information that can be used to contact or identify you.

Personally identifiable information may include, but is not limited to:

  • Email address
  • Full Name
  • Phone number
  • Vehicle Brand, Model, Year Make
  • Cookies and Usage Data
  • Location Data

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

USE OF DATA

EZPZ and its Service use the collected data for various purposes:

  • To provide and maintain the Service;
  • To respond to any of your queries, requests and or complaints;
  • To notify you about changes to our Service;
  • To allow you to participate in interactive features of our Service when you choose to do so;
  • To provide customer care and support;
  • To provide analysis or valuable information so that we can improve the Service;
  • To monitor the usage of the Service;
  • To detect, prevent and address technical issues;
  • To verify your identity;
  • To comply with any applicable rules, laws and regulations, codes of practice or guidelines or to assist in law enforcement and investigations by relevant authorities;
  • To protect and enforce our contractual, legal rights and obligations;
  • To conduct audits, reviews and analysis of our internal plans, processes, actions, and risks management;
  • To conduct market research for statistical, profile and statistical analysis for the improvement of services provided to you;
  • To share your Personal Data with Service Providers for the purposes of (but not limited to) fulfilment of customer orders, processing and delivery of products to you;
  • To conduct any activity or action related to the above.

You hereby agree and understand that collection and processing of your Personal Data by EZPZ and its Service is not limited to facilitating the purchase of services and or products on EZPZ and its Service. The purpose of such collection and retention and otherwise processing of Personal Data is towards EZPZ’s partnering/assisting you in your journey. In order to assist you with other services and or products in the future, we will retain your data even after the completion of the transaction. By filling in your Personal Data on our website, you expressly consent for the retention of the same. If you do not wish to have your Personal Data on our website, you may opt out by contacting our Privacy Officer indicated at the end of this Privacy Policy.

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your city, state, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Malaysia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Malaysia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

EZPZ will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA

Legal Requirements

EZPZ may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation;
  • To protect and defend the rights or property of EZPZ and its Service;
  • To prevent or investigate possible wrongdoing in connection with the Service;
  • To protect the personal safety of users of the Service or the public;
  • To protect against legal liability.

SECURITY OF DATA

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

ANALYTICS

We may use third-party Service Providers to monitor and analyse the use of our Service.

  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

https://policies.google.com/privacy?hl=en

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

USE OF WHATSAPP CHANNEL

EZPZ also uses WhatsApp as a channel for providing its financial services to the customer, which has end-to-end encryption between EZPZ and the customer.

Your use of Whatsapp as a channel to communicate with EZPZ is done at your own discretion and risk. We thus assume no responsibility for any errors or omissions in Whatsapp including but not limited to any issue arising from Whatsapp’s end to end encryption system. Further, EZPZ shall be in no event be liable to you or any third parties for any special, punitive, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, lost data or profits, or any liability, arising out of or in connection with your use of Whatsapp.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

YOUR RIGHTS OF ACCESS AND CORRECTION; AND RIGHTS OF WITHDRAWAL OF CONSENT

You have the right to request access to and correction of data about you held by us and in this respect, you may:

  1. check whether we hold or use your Personal Data and request access to such data;
  2. request that we correct any of your Personal Data that is inaccurate, incomplete or out-of-date;
  3. request that your Personal Data is retained by us only as long as necessary for the fulfilment of the purposes for which it was collected;
  4. request that we specify or explain our policies and procedures in relation to data and types of Personal Data handled by us; and;
  5. communicate to us your objection to the use of your Personal Data for marketing purposes whereupon we will not use your Personal Data for these purposes. Your non-consent may curtail our ability to perform some or all of the Purposes for which we have first collected your Personal Data; and;
  6. withdraw, in full or in part, your consent given previously, in each case subject to any applicable legal restrictions, contractual conditions and a reasonable time period.

Contact Us

If you have any questions about this Privacy Policy, please contact us: